for Oracle Service Cloud - Customer Portal


Incident Management, Answers & Chat in 50+ Languages

with our Machine Translation, World-Class Artificial Intelligence (AI), & Natural Language Processing (NLP)

다국어가 가능한 고객지원 에이전트가 가능합니다.

고객 포털(지원센터)를 통해 원문언어에 상관 없이 고객의 언어로 고객의 질의에 답변 제공이 가능합니다. 상황에 따라 최대 50개의 언어까지 지원이 가능합니다.

Automate translation of your support content and
communication within the Oracle Service Cloud Dashboard

We're trusted by Cisco, Adobe, Ford, Apple, Symantec and the U.S. Intelligence community.
For nearly half a century, AI and NLP have been our 100% focus. Now we're opening decades of research and development,
optimized by over one trillion translations, to the Oracle Service Cloud Community.

Ensure information security

여러분의 개인정보는 그대로 유지됩니다. 여러분의 네트워크를 벗어나지 않고, 방화벽 뒤에서 번역이 실행되기 때문에 데이터 유출을 방지하고 규정 준수를 보장합니다.

Reduce SE costs

With the ability to communicate in 50 languages, you have effectively transformed your support agents into language ninjas, and potentially reduced SE cost by 37%.

BRAND FEATURES

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Supporting Additional Languages

Scale customer service into new regions by supporting additional languages.

Quickly translate large volumes of content

SYSTRAN's scalable architecture delivers fast translations, turning your knowledge base into a remarkable Multi-lingual content factory.

RECAP SUMMARY OF FEATURES

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Auto-translate knowledge base, FAQ, Chat and technical documentation – into your user's native language

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Post-edit the Machine Translation

SYSTRAN - Download our worksheet

Provide seamless agent capability to support customers in multiple languages by offering automatic machine translated incident chains

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Provide real-time multi-lingual chat support to customers

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Extend the reach of call-center agents to support customers globally in their native languages

Contact Us on the Oracle SYSTRAN Hotline

Schedule a Demo with Sales Team

문의하기

TESTIMONIAL

ORACLE

"The ability to have access to all relevant business services and information from one site is what Oracle.com is all about" said Mark Jarvis, chief marketing officer at Oracle® Corp. "By offering SYSTRAN's foreign language translation services as a portlet on Oracle.com, users will be able to easily access and accurately translate foreign language documents to enable real-time multi-lingual dialog all from their business home page."

Certified Oracle Gold Partner

Trusted by Adobe, Cisco, Ford

NEXDEF

"It has been an honor working cooperatively with SYSTRAN, the leading enterprise for multi-lingual machine translation. SYSTRAN's solution is currently being effectively utilized in a Big Data Processing system for the Republic of Korea's National Defense and Intelligence Agency, Logistic Management, and Allied Forces Operation. The ever-growing technological skills of SYSTRAN is an asset to the Republic of Korea's national defense"

HeeByung Yoon, Secretary General/ Nexdef (Next Defense Forum)

FORD

"Our vision at Ford is people working together as a lean, global enterprise to make people's lives better through automotive and mobility leadership. Since 1998, SYSTRAN has helped us turn that vision into a reality through technology that enables us to better serve our global customers, employees, investors, dealers, suppliers and communities."

Technical Specialist, Artificial Intelligence, Ford Motor Company

SK TELINK

"Thanks to SYSTRAN we have been awarded NCSI* (2 Consecutive years, Ranked first in International Direct Dialing Service). Adopting SYSTRAN's solution enabled us to help our customers who face challenges when calling other countries due to the language barrier." [*National Customer Satisfaction Index]

Sean Kim, SK Telink

PSA PEUGEOT CITROÊN

"Users really welcomed the language tools introduced onto our Intranet Portal, as shown by the regular increase of the number of requests made. Now thanks to SYSTRAN APIs, we can cater to more business-specific applications, expressed, for example, by R&D. SYSTRAN also allows our language resources to be shared, which is a real bonus."

Pascal Martineau, Peugeot Citroën

DASSAULT FALCON

"Today, thanks to SYSTRAN, we have an operational, easy-to-use translation tool. In addition, SYSTRAN's customization effort means we benefit from quality translations that accommodate the vocabulary specific to our business. This additional level of working comfort is much appreciated by our service technicians."

Samuel Nouiller, Dassault Falcon Service

MSIP

"MSIP supports local software companies in various ways for their global expansion. Established in 1968, SYSTRAN has been leading the machine translation market with its outstanding software technology. We support SYSTRAN.io and hope it serves as an impetus for SYSTRAN to be a truly global software professional."

Jae Yu Choi Vice Minister / Ministry of Science, ICT and Future Planning

KINGSOFT

"With 200 million users worldwide, we were looking to take our loyal customer's experience to the next level. Thanks to SYSTRAN, we have created a new business model, which has highly contributed to our goal of improving service quality. We have no doubt that SYSTRAN will continue providing innovative solutions."

Leo Du, Kingsoft

모든 항목 작성 필수

시스트란인터내셔널 (이하 "회사"라 함)는 개인정보보호법, 정보통신망 이용촉진 및 정보보호 등에 관한 법률 등 관련 법령상의 개인정보보호 규정을 준수하며, 이용자들의 개인정보 보호에 최선을 다하고 있습니다.

  1. 개인정보의 수집 및 이용 목적
    1. 공지사항 전달, 기술 지원 의사소통 경로 확보
    2. 기타 원활한 양질의 서비스 제공
  2. 수집하는 개인정보의 항목
    1. 필수입력사항
      - 이용자의 식별을 위한 내용 : 이름, 전화번호, 이메일
  3. 개인정보의 보유 및 이용기간
    1. 원칙적으로 개인정보의 수집목적 또는 제공 받은 목적이 달성되면 즉시 파기합니다.
  • 본인은 개인정보 수집 및 이용에 동의합니다.
여러분의 개인정보를 존중하며, 해당 정보는 연락의 목적으로만 사용됩니다.